About USA Alarm Service
About
Over two decades of experience.
USA Alarm is a national company that has more than two decades of experience and an award winning command center that protects more than 700,000 homes and businesses through the United States, 24 hours a day and 7 days a week. Our corporate office is located in Indianapolis, Indiana
Mission
To enhance the lives of our customers with excellence.
We exist because of our Customers and our Customers are our family. We take pride in providing the best customer service, the latest in smart home and business technology to simply our Customer’s lives, and unsurpassed peace of mind.
Passion
Simplifying our customer’s life with the best technology.
Our passion is to simplify our Customer’s lives by making the best and most reliable smart home and business technology available to them. We strive for every day to not only meet, but to exceed the expectations of the our Customers. We want long term relationships.
Our Process
Simple as 1-2-3
01
Speak with your dedicated Smart System specialist.
02
Schedule the professional installation of your new smart system.
03
Receive continued excellence in Customer Service and Quality Assurance.
Our team
Specialists
New & Existing Customers
From the time a Customer becomes a USAAS Customer, they remain with a dedicated Account Representative so that our Customer’s needs are continuously met with excellence. Relationship is our #1 Priority.
Call: (866) 967-0149
Service
Existing Customers
Our trained and experienced technicians are there to service what we sell. From repairs to new equipment add-ons. Our Techs maintain our Customer’s expectations of receiving true peace of mind and great service.
Call: (866) 967-0149
Monitoring
State of the Art Monitoring
Nothing but the best. Our three, state of the art, command centers located in Pennsylvania, Texas, and California, help protect hundreds of thousands of Customers, which allows us to provide excellence to each of our Customers with redundancy to help prevent bad things happening to good people… 24 hours a day and 7 days a week!
Call: (844) 779-8128
Administration
Billing, Quality Assurance, Etc.
Our Administration department enables us to ensure that we are providing the very best in service to each of our Customers. If there are issues, they are recognized by our Administration Department and corrected quickly.
Call: (866) 967-0149